Terms & Conditions

By using the Slocify website, submitting a form, speaking with our chat or voice agent, or engaging us for services, you agree to these Terms and Conditions. If you do not agree, please do not use the website or our services.

Slocify builds AI chat agents, AI voice agents, and automation systems for businesses in professional services, home services and trades, and financial services. We can be reached at contact@slocify.com or (515) 717-8532.

Our services generally include, but are not limited to:

• AI chat agents for websites and messaging channels
• AI voice agents for inbound and outbound calls
• Lead qualification, routing, and appointment booking flows
• CRM, calendar, and telephony integrations
• Automation and workflow systems
• Consulting, implementation, and ongoing optimization support

The exact scope, deliverables, and timeline for any engagement are defined in a separate proposal or agreement, not on this website.

Clients are responsible for:

• Providing accurate, current business and operational information
• Confirming they have the right to share data and grant system access
• Reviewing and approving agents and workflows before they go live
• Maintaining compliance with applicable industry and communication regulations
• Training their team on the approved systems and escalation paths
• Monitoring outputs, performance, and business impact after launch

AI agents generate responses based on the knowledge and rules configured for them. Output can be incomplete or incorrect, particularly for edge cases. Clients are responsible for reviewing configurations, defining escalation to a human, and confirming that agent behavior is appropriate for their industry and regulatory obligations.

We do not guarantee specific lead volume, booking rates, revenue, response times, or other business outcomes. Results depend on your market, offer, pricing, team follow-through, and factors outside our control.

Pricing is quote-based and scoped during the strategy call. Fees, payment schedules, deposits, and project milestones are set out in the applicable proposal or agreement. Unless stated otherwise there, payments are non-refundable once work has begun.

Website content, branding, and Slocify's underlying methods, templates, and tooling remain our property. Client-specific configurations and deliverables are licensed or assigned to the client as set out in the applicable agreement. Clients retain ownership of their own content, data, and brand assets.

Both parties agree to treat non-public business information shared during an engagement as confidential and to use it only for purposes related to the work.

Our systems depend on third-party platforms for hosting, CRM, scheduling, telephony, messaging, and AI models. Their availability, pricing, and terms are outside our control, and we are not responsible for outages or changes made by those providers.

This website and its content are provided for general information. Nothing here is legal, financial, or professional advice, and content may change without notice.

You agree that you will not:

• Use the website or our services for any unlawful purpose
• Attempt to access systems, accounts, or data without authorization
• Upload or transmit malicious code or harmful scripts
• Violate the intellectual property or privacy rights of any third party
• Misrepresent your identity, affiliation, or business
• Abuse, overload, or attempt to manipulate our chat or voice agents

To the fullest extent permitted by law, Slocify is not liable for indirect, incidental, consequential, or lost-profit damages arising from use of this website or our services. Our total liability for any claim is limited to the amounts paid to us for the services giving rise to the claim.

You agree to indemnify and hold Slocify harmless from claims, damages, and expenses arising from your misuse of the website or services, your data, or your violation of these terms or applicable law.

We may suspend or terminate access to the website or services if these terms are violated or if continuing would create legal or security risk. Termination of a client engagement is governed by the applicable agreement.

These terms are governed by the laws of the State of Iowa, United States, without regard to its conflict of law rules.

We may update these Terms and Conditions from time to time. The current version is always posted on this page with its effective date.

Questions about these terms? Email contact@slocify.com or call (515) 717-8532, weekdays 8 AM–8 PM ET.